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How does digital communication affect the way we communicate?

  • In today’s work environment, Canadian employers expect as part of an employee’s interpersonal communication skills an ability to communicate through a variety of media.
  • Canadian communications theorist Marshall McLuhan’s coined the phrases “the medium is the message” and “global village” in the 1960s to describe the variety of technologies used to send and receive messages around the world, communication technologies that McLuhan prophesied would make the globe more like a small village.
  • Canadians are among the most prolific users of social media.

What are the rights and responsibilities associated with digital communication?

  • Marc Prensky, an acclaimed speaker and the author of All Things Digital, coined the term “digital native” to describe the generation of young adults who have always had access to access to the Internet and all of the digital tools and gadgets available.
  • Digital immigrants often complain that they don’t like communicating with technology due to the lack of nonverbal cues that can help to give messages meaning.
  • Many of us are tweeting personal information about our days and our lives. It is important to consider if you are sharing too much.
  • Digital citizenship is typically defined as the norms of behavior with respect to the use of technology.
  • ITSE (the International Society for Technology in Education) developed a rubric of nine elements that serve to guide the behaviours included in digital citizenship.

Why are ethics so important in the online world?

  • The laws that govern Canadians when we are offline are the same laws that are in place when we are online.
  • In 2013, the Canadian federal government is trying to have legislation passed that would further protect online users.
  • The four dimensions of ethical communication that Mason described are privacy issues, accuracy issues, property issues, and accessibility issues.

How do we connect, create, and collaborate online?

  • Connecting through a variety of channels, with a variety of creative tools, in collaboration with others is central to becoming a skilful communicator.
  • Twitter can be a remarkably powerful tool for communicating, advocating, collaborating, and sharing ideas and information.
  • Online communication tools range from casual gaming; to more creative tools for expressing ideas, perspectives, and factual content; to platforms that provide the access to just a few people or to a worldwide audience.
  • The practice of meeting online, whether with classmates or business associates, continues to grow, especially in Asia Pacific and North America.
  • Two of the most popular and useful tools for collaboration are Google Docs and Evernote.