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  • 01

    ________ of the meaning that we generate in communication comes from the nonverbal element of the messages.

  • 02

    All of the following are goals of nonverbal communication, as stated in your text, except

  • 03

    Unintentional nonverbal behaviours that may reveal deception are called

  • 04

    Nonverbal communication provides us with a(n) _____________, a message about a message that helps us to decide how to interpret a message.

  • 05

    Monica was told that her best friend Cindy was accepted to her first-choice college in another province. Monica told Cindy how happy she was for her as she congratulated her. Monica’s nonverbal communication included a forced smile, lack of eye contact, and a strained tone of voice. The nonverbal communication in this situation served what function described in your text?

  • 06

    All of the following are functions of nonverbal communication as described in your text, except

  • 07

    Violations of your expectations of nonverbal behaviour are often met with positive response when

  • 08

    The three characteristics discussed in your text that affect your response to the nonverbal behaviour of another person are communicator characteristics, contextual characteristics, and ____________________ characteristics.

  • 09

    Which one of the following is NOT one of the nonverbal characteristics that are discussed in the text?

  • 10

    _____________ is one of the most powerful forms of physical expression because it conveys strong emotions and it affects your overall well being.

  • 11

    Suling always greets her friends with a hug and before leaving she will hug them again as goodbye. When considering the concepts discussed in Chapter 6, based on what you know about Suling, she can be described as a(n)

  • 12

    Wendy sent a text to her friend Adam. The text was friendly and she included a smiley face at the end of the message. This smiley face is a(n)

  • 13

    Rejav is a great poker player and he has worked hard to eliminate any trace of emotion from his face. This has made him even more effective. This technique of adapting your facial expression is known as

  • 14

    Sarah’s son, Jacob, seems to be picked on by other children whenever they are at the park. Sarah wished that Jacob would stand up to the other children. Sarah watched as Jacob ran over to join his peers in the sandpit. One of the children saw Jacob’s shovel and pail and grabbed the pail from his hand. Sarah expected that Jacob would cry, but instead he hit the other child. While walking over to the children, Sarah found she was feeling a little happy that Jacob had stood up for himself. Sarah squatted to meet Jacob’s eye level and reminded Jacob that hitting wasn’t the solution, and helped him to see if the other child was ok. Sarah was careful not to show Jacob that she was proud of him in front of the other children and parents. This technique of adapting your facial expression is known as

  • 15

    According to the authors, the ____________ is/are the most revealing feature in nonverbal communication.

  • 16

    Which one of the following statements is FALSE when considering eye contact?

  • 17

    Immediacy refers to

  • 18

    Someone who shows genuine concern for and pays genuine attention to other communicators would be classified as being

  • 19

    Other-oriented people are effective _____________ and are sensitive to others.

  • 20

    Edward Hall’s four spatial zones—intimate, personal, _______________, and public distances—are culturally determined.