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How do your characteristics, perceptions, and confidence affect the way you communicate?

  • Your self-concept is determined by your level of self-awareness, the influence of other people, past experiences, and your cultural perspectives.
  • People-based factors (significant others, reference groups, your roles, and the acknowledgment you receive from others) are powerful factors of your self-concept.
  • Beware of self-fulfilling prophecies, which are predictions that directly or indirectly true.
  • You can minimize self-deception and trust your view of yourself by objectively assessing your behavior compared to others in society.

What communication strategies and skills can improve your self-esteem?

  • You can improve your self-esteem by practising self-acceptance, self-responsibility, self-assertiveness, personal integrity, and self-talk.
  • Practise converting negative self-talk about yourself into positive self-talk.

How do your perceptions affect the way you select, organize, and interpret the world around you?

  • Perception is the process through which you select, organize, and interpret sensory stimuli in the world around you.
  • Your needs, interests, moods, wants, and memories largely determine which stimuli you will select.
  • Four principles that influence how you organize information are the proximity, similarity, closure, and simplicity principles.
  • Your past experiences, knowledge, expectations, attitudes, and relationships affect how you interpret and react to people and events.
  • When you engage in perception-checking, apply perception-checking guidelines and skills linked to the seven key elements of effective communication for the specific situation.

How do you become a more confident communicator?

  • Communication apprehension refers to an individual’s level of fear or anxiety associated with real or anticipated communication with another person or persons.
  • Sources of communication apprehension include fear of failure, fear of the unknown, fear of the spotlight, fear of others, and fear of breaking the supposed rules.
  • Strategies for reducing your level of communication apprehension include (1) preparation, (2) physical relaxation, (3) cognitive restructuring, (4) visualization, (5) systematic desensitization, (6) focus, and (7) practise.